Privacy Policy
A legal disclaimer
At Paperwhites we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.
1. Information We Collect
We may collect and process the following data:
• Personal details such as your name, email address, phone number, and billing/shipping address
• Payment information (processed securely via third-party providers)
• Information about your use of our website (via cookies and analytics tools)
• Any information you provide when contacting us or signing up to our mailing list
2. How We Use Your Information
We use your information to:
• Process and fulfil orders
• Manage payments and provide customer support
• Send updates regarding your order
• Improve our website, products, and services
• Send marketing emails (only if you have opted in)
3. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with trusted third parties, including:
• Payment processors
• Delivery and courier services
• Website and analytics providers
All third parties are required to respect the security of your data.
4. Data Security
We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or loss.
5. Cookies
Our website uses cookies to enhance your browsing experience and help us understand how our site is used. You can choose to disable cookies through your browser settings.
6. Your Rights
Under UK data protection law, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing at any time
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
14 The Arcade, Okehampton, Devon EX20 1EX